Privacy Policy — Yalla Game

This policy describes how we collect and use information when you use our website and mobile apps to book sports and entertainment venues, manage your wallet, and operate your account.

Who we are

Yalla Game is a marketplace connecting players and venue owners. Some processing may occur on behalf of venue partners to fulfil bookings and payments according to the terms shown at checkout.

Data we collect

• Account data: name, email, role (e.g. player or venue owner where applicable).
• Booking data: venue, date, start/end times, status, and amounts associated with the booking.
• Wallet and payment-related data when you use platform payment or balance features.
• Technical data: approximate IP, device/browser type, and general error logs to improve reliability.

Purposes

We use data to run the platform, confirm bookings, communicate with you, prevent fraud, comply with law, and improve the product. We may show venue names and approximate location in the app to help you navigate.

Sharing

We share necessary information with the venue owner for your booking, with payment and infrastructure providers where required to deliver the service, and when legally compelled or requested by competent authorities.

Retention & deletion

We retain data as long as needed to operate the platform and meet accounting and legal obligations. You may request account deletion from the app (where available) or contact us below. Some records may remain anonymised or where retention is required by law.

Your rights

Depending on applicable law, you may have rights to access, correct, object, or delete your data. Contact: support@yallaagame.com

Cookies & analytics

We use strictly necessary cookies for sign-in and session continuity. Third-party fonts or CDNs may log basic request metadata under their own policies.

Changes

We may update this policy. Continued use after publication constitutes acceptance unless applicable law requires otherwise.

Official US Entity

Legal address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA
Official phone: +1 (307) 990-1030

© Yalla Game — For privacy requests: support@yallaagame.com